Customer Care
Your happiness and satisfaction is very important to us!
Thank you for being a friend of King Frosch Wines. We are proud to provide you with wines you love and enjoy. If there is anything we can do to make your King Frosch purchasing experience more convenient, please let us know. We are always looking for ways to serve you faster and better.
Please keep in mind that we use a highly qualified wine fulfillment center to pack your order and a wine-certified shipper, such as GSO, FedEx or UPS to get your order to your doorstep.
When shipping mistakes happen or if orders are delayed due to weather or other reasons beyond our control, we are more than happy to assist you in contacting the third-party shipper to find a solution.
If there is an issue we should know about, please do not hesitate to contact us, we want you to be happy and confident in recommending our wines and our service.
• (best) Email us: customerservice@bbgltd.com
• Call us at 1-949-363-9393
