To get to your Order History you may log in with your email address and enter your password.
1. Go to kingfrosch.com
2. Click on upper left corner SHOP FOR WINE
3. Locate Upper Left Corner “My Account/Reorder” which is right under Returning Customer?
4. Click on Log In | My Account/Reorder
5. Enter your E-Mail Address in the blank space appearing on the right side
6. Did you forget your password or don’t have one? Click on Click here right next to Did you forget your password?
7. If you get this message Unfortunately we do not have you on file as a customer. Call us at 949-3763-9393 and we will reset your account or give you a new password.
8. If you get this message:
Password Reminder
Although we do have you on file as a customer in our store, your account does not have a password reminder. However, we can immediately generate a new password for you, and e-mail it to klaus@bbgltd.com.
Click Generate New Password and a new password will be emailed to you.
9. Use your email address and the new password to log in.
10. After you logged in you will se your contact information, order numbers, etc.
11. Click on the order number you want your information about
If you need any assistance, don’t hesitate to email customerservice@bbgltd.com or call us at 949.363.9393.
We love to help!
